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Registration problems

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Registration problems

Post  Peter Brassbeard on Fri Aug 24, 2012 5:42 am

I've been trying to register at Brass Goggles. I get to the part where it says its sending an activation email, but I never get it. A few hours later I ask it for a repeat activation email and it denies knowing anything about me.

Peter Brassbeard
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Re: Registration problems

Post  gdd2010 on Fri Aug 24, 2012 7:21 am

Same here. Any help, anyone?

gdd2010
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Re: Registration problems

Post  Peter Brassbeard on Tue Aug 28, 2012 6:37 am

Update: trying to get a resend of the activation email (Did you miss your activation email? link) gets a report:

"That email address (<my email>) is being used by a registered member already. If you feel this is a mistake, go to the login page and use the password reminder with that address."

But the password reminder function refuses to work until the account is activated.

the resend activation email link given after an unsuccessful login attempt (must activate account first) claims to work, but I'm still not getting the email.

Peter Brassbeard
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Re: Registration problems

Post  Peter Brassbeard on Tue Aug 28, 2012 6:39 am

On a closer look, this is confusing:

An Error Has Occurred!
A new activation email has successfully been sent.

Question confused

Peter Brassbeard
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Re: Registration problems

Post  Ada Thorold on Wed Aug 29, 2012 7:44 pm

Could I add my name to list of people this has affected. Seems to be the exact same problem.

~A~

Ada Thorold
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Re: Registration problems

Post  gdd2010 on Thu Aug 30, 2012 9:44 am

I think, since BG is up and running... No one that can do anything is reading these forums posts. We have to be patient and wait until someone actually takes the time to stop and read these to see our plight.

gdd2010
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Re: Registration problems

Post  Ada Thorold on Thu Aug 30, 2012 11:41 am

Bother,

I have seen guest posts on BG but I have know idea how to do it.

Perhaps a call for help on a better used topic?

~A~

Ada Thorold
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Re: Registration problems

Post  Ada Thorold on Thu Aug 30, 2012 4:11 pm

I just tried getting a new email again (just in case) and to my amazement it told me I was already registered. I am now successfully logged in!

I don't know if I have a mysterious benefactor or the system just fixed itself. Let me know how you get on and if you are still having trouble I'll see if I can find help.

~A~

Ada Thorold
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Re: Registration problems

Post  Peter Brassbeard on Thu Aug 30, 2012 7:03 pm

Tried login / activation recovery again, was back to "user does not exist" again.

Cleared cookies, repeated registration. No sign of activation email yet.

Peter Brassbeard
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Re: Registration problems

Post  Ada Thorold on Thu Aug 30, 2012 7:34 pm

I have flagged up the issues over at Brass Goggles, hopefully someone will be able to help.

It wont let me post a link but it is the 'Issue summary as of August 16, 2012' topic in the engine room.

~A~

Ada Thorold
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Re: Registration problems

Post  HAC on Thu Aug 30, 2012 9:20 pm

Peter has been manually activated. Looks as if the confirmation emails may have a problem again.. any issues registering, pm or email me..
Cheers
Harold
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HAC
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Re: Registration problems

Post  Ada Thorold on Thu Aug 30, 2012 9:42 pm

Thank you for your help,

~A~

Ada Thorold
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Re: Registration problems

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